Terms & Conditions

Reiki Client Agreement

Meditation Workshops and Emotions & Feelings Workshop Agreement

Agreements for 'Parent & Child workshop', 'Crystals and Chakras workshop' and 'Birthday Party Workshops' will be added soon. These workshops will require payment in full at the time of booking.

Reiki Client Agreement

Terms & Conditions, Informed Consent & Waiver

1. Nature of Reiki

Reiki is a complementary, energy-based practice intended to support relaxation, balance, and general well-being. Reiki is not a medical treatment and is not intended to diagnose, treat, cure, or prevent any medical or psychological condition.

Reiki services are not regulated by the NHS and do not replace professional medical, psychological, or therapeutic care.

2. No Medical Advice

The practitioner is not a medical doctor, nurse, psychologist, psychiatrist, or other regulated healthcare professional. No medical, mental health, or therapeutic advice is provided.

Clients are advised to consult a qualified healthcare professional regarding any physical, emotional, or mental health concerns. Clients agree not to delay, replace, or discontinue medical or mental health treatment as a result of receiving Reiki services.

3. Eligibility

By booking a Reiki session, the client confirms that they are 18 years of age or older, or have the consent of a parent or legal guardian, and are legally capable of entering into this agreement.

4. Voluntary Participation

Participation in Reiki sessions is entirely voluntary. Clients may stop a session at any time and may decline any technique or aspect of the session without penalty.

5. Client Responsibility and Disclosure

Clients agree to provide accurate and complete information regarding their physical, emotional, and mental health as relevant to the Reiki session.

Clients remain fully responsible for their own health, well-being, decisions, and outcomes before, during, and after Reiki sessions. The practitioner is not responsible for issues arising from incomplete or inaccurate disclosures.

6. Payment Terms

All Reiki sessions require payment in full at the time of booking. Appointments will not be confirmed, reserved, or held without receipt of full payment.

Prices are subject to change without notice, except for appointments already booked and paid for.

7. Refund, Cancellation, and Rescheduling

7.1 Client Cancellations

Clients may cancel an appointment by providing written or electronic notice no later than twenty-four (24) hours prior to the scheduled appointment start time to receive a full refund.

Cancellations made within twenty-four (24) hours of the scheduled appointment time are non-refundable. In such cases, the appointment may be rescheduled one (1) time only, subject to availability and at the sole discretion of the practitioner.

7.2 Failure to Attend (No-Show)

Failure to attend a scheduled appointment without prior notice constitutes a no-show. No refunds will be issued for no-show appointments.

At the sole discretion of the practitioner, a one-time reschedule may be offered; however, no refund shall be provided.

7.3 Rescheduled Appointments

All rescheduled appointments are final and non-refundable.
If a client cancels, reschedules, or fails to attend a rescheduled appointment for any reason, the appointment fee shall be forfeited in full, and no further rescheduling or refund will be permitted.

7.4 Late Arrivals

Clients who arrive late may receive a shortened session to avoid disruption to subsequent appointments. The full appointment fee remains payable regardless of session length.

7.5 Practitioner Cancellations

If the practitioner is unable to provide services due to illness, emergency, or unforeseen circumstances, the client will be offered the option to reschedule the appointment at no additional charge or receive a full refund of fees paid.

The practitioner shall not be liable for any indirect, incidental, or consequential costs incurred by the client as a result of such cancellation.

8. Non-Transferability

Appointments and payments are non-transferable and may not be assigned, gifted, or transferred to another individual without prior written consent from the practitioner.

9. Results Disclaimer

Individual responses to Reiki vary. No guarantees, representations, or warranties—express or implied—are made regarding outcomes, benefits, or results.

10. Assumption of Risk

Clients acknowledge that Reiki may involve physical sensations, emotional responses, or changes in awareness, and that such responses vary between individuals. Clients voluntarily assume all risks associated with participation in Reiki sessions.

11. Limitation of Liability and Waiver

To the fullest extent permitted by UK law, the client agrees to release, waive, and hold harmless the practitioner from any claims, demands, actions, or liabilities arising from participation in Reiki services.

Nothing in this agreement excludes or limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded or limited under applicable UK law.

12. Governing Law and Jurisdiction

This agreement shall be governed by and construed in accordance with the laws of England and Wales, and the parties submit to the exclusive jurisdiction of the courts of England and Wales.

13. Acceptance of Terms

By booking, purchasing, or receiving Reiki services, the client confirms that they have read, understood, and agree to be legally bound by this Reiki Client Agreement in its entirety.

Meditation Workshops and Emotions & Feelings Workshop

School Service Agreement & Terms and Conditions

This agreement sets out the terms under which mindfulness and wellbeing workshops are provided to schools.

1. About the Workshops

The facilitator will deliver mindfulness-based workshops designed to support pupils’ focus, emotional awareness, and general well-being. Sessions may include breathing exercises, guided attention, gentle movement, storytelling, and age-appropriate discussion.

Workshops are educational and well-being focused. They are not medical or therapeutic treatments and are not intended to replace professional health or mental health support.

2. Professional Status

The facilitator is not a doctor, therapist, counsellor, or regulated healthcare professional and does not provide medical or therapeutic advice.

The school remains responsible for ensuring that pupils continue to access appropriate professional support for any health, emotional, or behavioural needs.

3. Supervision and Safeguarding Responsibilities

All workshops must be supervised by at least two members of the school’s teaching staff at all times.
The facilitator does not take responsibility for pupil supervision, behaviour management, medical needs, or safeguarding.
The school remains fully responsible for safeguarding, behaviour, and health and safety in line with its own policies.

4. Consent and Pupil Information

The school confirms that:

Any required parental or carer consent has been obtained
Pupils are taking part as part of a supervised school activity
Relevant information (such as medical needs or additional support requirements) has been shared in advance where appropriate

5. School Responsibilities

The school is responsible for providing accurate and relevant information that may affect the workshop, including:

Medical needs
Additional learning or emotional needs
Behaviour or safeguarding considerations

The facilitator cannot be held responsible for issues caused by missing or incorrect information.

6. Fees and Payment Terms

To secure a booking, the following non-refundable deposits apply:

Meditation Workshop / Storytelling & Meditation Workshop: 10% of the total fee
Emotions & Feelings Workshop: £50

The remaining balance must be paid within 30 days of the workshop date, unless otherwise agreed in writing.

Bookings are not confirmed until the deposit has been received. Confirmed prices will not change.

7. Cancellations and Rescheduling

7.1 School Cancellations

All deposits are non-refundable.

Cancellations made less than 7 days before the scheduled workshop may be charged at the full workshop fee.

7.2 Rescheduling

One change of date may be offered subject to availability.
Rescheduled workshops are non-refundable.

7.3 Facilitator Cancellations

If the facilitator cancels due to illness or unforeseen circumstances, the school will be offered:

A rescheduled date, or
A refund of any fees paid

The facilitator is not liable for additional costs incurred by the school.

8. Outcomes and Expectations

Mindfulness affects pupils differently. While many pupils find the workshops helpful, no specific outcomes or improvements are guaranteed.

9. Liability

The facilitator will take reasonable care in delivering the workshops but cannot accept responsibility for matters outside their control.

Nothing in these terms limits liability where it cannot legally be excluded under UK law.

10. Governing Law

These terms are governed by the laws of England and Wales.

11. Agreement

By booking a mindfulness workshop, the school confirms that it understands and agrees to these terms, including supervision, safeguarding, and payment requirements.